This a Technological Infrastructure tool for Call Centers dedicated to debt collection management. It includes the following functions:

Import of debt portfolios of different types of company.

Call Center- specific, highly flexible functions for operators and supervisors to expedite debt collection: schedule, tracking of debtors, warnings, predetermined e-mails and calls, etc.

Debt adjustment, including different criteria for interest calculation or adjustment by index.

Generation of debt settlement and refinancing agreements.

Management of Debts involving the Current Account of debtors with whom a debt settlement agreement has been reached.

Issuance of Debt and Commission Statements to Client Companies.

It also includes:

Operating reports, Client, Portfolio and Debt management reports.

Collection Agent Module, including debt adjustment via Extranet.